Shipping and Returns

Shipping rates are as follows:

Order TotalShipping Rate
$0.00 to $12.00 $3.95
$12.01 to $50.00 $6.95
$50.01 to $100.00 $12.95
$100.01 and above $15.95

Orders shipped to domestic US addresses will arrive within 3-6 business days after your order is processed. Although we try our best to deliver your order as estimated, delivery times are not guaranteed. We can ship internationally, contact us for rates. Currently it will be with USPS International, limited to priority mail.

Order Pickup

If you live in Southern Nevada or anticipate visiting soon you can arrange to pickup your order at our Gift Shop, located in the Red Rock Canyon Visitor Center, 1000 Scenic Loop Dr, Las Vegas. There is no fee for on-site pickup.

During the partial government shutdown in effect as of Dec 22, 2018 this option now reads Pickup Locally. When this option is chosen we'll fulfill your order at our home office at 6755 W Charleston Blvd, Las Vegas. Please make sure you're email address and phone number are correct, we'll contact you when your order is ready to be picked up. Local pickup is still free of charge.

Returns and Replacements

We want you happy with your purchase. If there is a problem with your order, please contact us immediately at 702-515-5379 or email Returns can be made within 30 days of shipment for exchange or refund, excluding exceptions listed below. Merchandise must be in resalable condition and the customer is responsible for return shipping. Original shipping fee on return items is non-refundable. If we sent you the wrong item or a size that did not match the size on your order form, we will reimburse you for the cost of shipping the product back to us when we process the exchange, and cover the cost of shipping the replacement product. Our return address is:

Southern Nevada Conservancy
Attn: Retail Department
6755 W. Charleston Blvd, Suite D
Las Vegas, NV 89146

Exceptions: Maps and books related to climbing, hiking, and trails are final sale and not returnable. Open CDs and DVDs are not returnable unless damaged.

Payments, Pricing and Discounts

We accept Visa, Mastercard, American Express and Discover. You can also now redeem SNC Gift Cards for online purchases, as well. All prices and terms are subject to change at any time, without notice. Members of Southern Nevada Conservancy receive a 15% discount on most merchandise. Exceptions will be noted on each item's product page. Member discount redemption codes change periodically, current codes are included with all member emails. You can also call us for the current code.

Contact Information

Southern Nevada Conservancy
Attn: Retail Department
6755 W. Charleston Blvd, Suite D
Las Vegas, NV  89146
Phone: 702-515-5379